sq999 Terms and Conditions

The meaning of certain key terms used in these Terms is clarified below to avoid any ambiguity.

1.1 Platform

"Platform" refers to the sq999 website, mobile application, and all associated digital services.

1.2 Member / User

"Member" or "User" refers to any person who has registered an account on sq999 and is using any service on the platform.

1.3 Wager / Bet

"Wager" or "Bet" refers to the act of participating with real money in any game or sporting event.

1.4 Bonus

"Bonus" refers to any promotional credit, cashback, or gift provided by sq999 that is usable under specific conditions.

The following conditions must be met to open an account on sq999 and use its services.

2.1 Age Requirement

Only persons aged 21 or older may open an account and place bets on sq999. Use of the platform by minors is strictly prohibited. We may request age verification documents at any time and reserve the right to suspend an account until verification is complete.

2.2 Single Account Policy

Each person may open only one account. If a single person holds multiple accounts, all of them will be closed and the balances held in them may be forfeited.

2.3 Accuracy of Information

All information provided at registration must be truthful, complete, and up to date. Providing incorrect or false information may result in account closure as well as legal action.

2.4 Account Security

Your username and password are entirely your responsibility. Do not share your login details with any third party. If you suspect unauthorized access, notify our support team immediately.

The financial transaction policies for sq999 are described in detail below.

3.1 Deposit Rules

The minimum deposit amount is ৳100 (for each method). Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Deposited funds are generally credited to the account instantly.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 30 minutes and 3 hours to process. Account verification (KYC) must be completed before making a withdrawal request.

3.3 Currency

All transactions on sq999 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply.

3.4 Transaction Cancellation

Once a deposit request has begun processing, it cannot be cancelled. For suspicious or unusual transactions, sq999 may request additional information or temporarily hold the transaction for verification.

sq999 offers various bonuses and promotional offers. It is essential to read the relevant terms carefully before accepting these offers.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳15,000. To use this bonus, the combined total of the original deposit and bonus amount must be wagered 20 times (wagering requirement).

4.2 Wagering Conditions

The specified wagering requirement must be met before bonus funds can be withdrawn. Bets on certain games may count at different rates toward bonus settlement. Details will be stated in the terms of each offer.

4.3 Bonus Abuse

Any fraudulent strategy to meet bonus conditions is strictly prohibited. Attempting to gain bonus advantages through multiple accounts or coordinated betting will result in all associated accounts being closed and the bonus being forfeited.

4.4 Promotion Changes

sq999 reserves the right to change, suspend, or cancel any bonus or promotional offer at any time without prior notice.

The following rules must be followed when playing games and placing bets on sq999.

5.1 Game Results

All game results are determined by a Random Number Generator (RNG). sq999 ensures that all games are conducted in a fair and transparent manner. If a technical error occurs in any game, the bets for that round may be cancelled and funds returned.

5.2 Betting Limits

Minimum and maximum betting limits are set for each game or event. These limits may vary depending on the type of game or event and the type of market.

5.3 Bet Cancellation

Once a bet is confirmed, it generally cannot be cancelled. However, if a sporting event is cancelled or postponed, the bet will be settled or funds returned in accordance with the applicable rules.

5.4 Bets Based on Incorrect Information

sq999 reserves the right to cancel any bet accepted due to a system error or incorrect information. There is no obligation to pay out winnings from bets placed on the basis of clearly incorrect odds or event information.

sq999's VIP program has 5 tiers. Specific benefits and weekly cashback apply at each tier.

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Progression to higher tiers is based on consistent active participation and loyalty to the platform. Details of VIP benefits may change and sq999 reserves the right to modify them with or without notice.

The activities listed below are strictly prohibited on sq999. Violation of these rules may result in account closure as well as legal action.

• Using the platform for money laundering or any illegal financial activity.
• Placing bets using bots, automated software, or artificial intelligence.
• Attempting unauthorized access to another member's account or stealing their information.
• Manipulating or hacking the platform's systems, software, or games.
• Opening multiple accounts to obtain bonus or promotional benefits.
• Assisting or encouraging minors to use the platform.
• Manipulating the system through coordinated betting with other members (similar to match fixing).

sq999 may temporarily suspend or permanently close a member's account in the circumstances described below.

8.1 Closure by sq999

sq999 may close an account at any time due to a breach of any clause of these Terms, fraudulent activity, failure to verify the account, or legal requirements. There is no obligation to always disclose the reason for closure.

8.2 Closure by Member

You may close your account at any time by contacting our support team. Available balance should be withdrawn before closing the account.

8.3 Self-Exclusion

Members experiencing gambling problems may exclude themselves from the platform for a specified period or permanently through our Responsible Gaming page.

The protection of your personal data is extremely important to us. You can find detailed information about how we collect, store, and use your data in our Privacy Policy.

By opening an account on sq999, you consent to the processing of your data in accordance with our Privacy Policy. We keep your data secure using SSL encryption and modern security methods. Your data is not sold to third parties.

sq999 firmly believes in responsible gaming. Gambling is for entertainment only — it should never be considered a reliable source of income.

10.1 Setting Limits

Members can set their own daily, weekly, or monthly deposit and betting limits. Decreasing a limit takes effect immediately, but increasing a limit has a waiting period before it comes into effect.

10.2 Support

If gambling is causing personal or financial problems, contact us or visit the Responsible Gaming page. Our support team is available 24/7 in Bengali via live chat.

sq999 accepts no liability for the following:

• Any loss or game disruption caused by an internet connection failure.
• Any delay or error caused by a third-party payment provider.
• Inconvenience caused by unexpected technical failures or server downtime.
• A member's own login details being inadvertently disclosed to a third party.

However, we always strive to provide the fastest and highest-quality service possible and work to resolve any technical issues quickly.

In the event of any dispute or complaint, please contact our support team first. Submit your complaint via 24/7 live chat or email.

12.1 Complaints Process

After a complaint is received, we will investigate as quickly as possible and inform you of the outcome. All complaints are recorded and reviewed with appropriate care.

12.2 Final Decision

In disputes relating to game results and bets, the data in sq999's system logs will be considered final. If a resolution cannot be reached by mutual agreement, the matter will be settled in accordance with applicable law.

All content on the sq999 platform — logos, designs, software, game interfaces, text, and graphics — is the intellectual property of sq999 or its licensors. Reproduction, distribution, or commercial use of these materials without prior written permission from sq999 is prohibited.

sq999 reserves the right to change these Terms at any time. If changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of the Terms will be updated.

If you continue to use the platform after updated Terms are published, you will be considered to have accepted the new Terms. You are therefore advised to visit this page regularly.

If you have any questions or complaints about these Terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

Our support team is always here for you. Contact us via live chat or email for assistance with anything.